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Privacy Policy

Last updated: May 13, 2026

1. Information We Collect

When you create an account or use SoundBloom, we may collect:

  • Account information: name, email address, and profile image provided by Google or email sign-in
  • Usage data: tracks browsed, searched, downloaded, and favorited
  • Subscription and billing data processed through Stripe
  • YouTube channel IDs submitted for Content ID whitelisting
  • Device and browser information collected automatically for analytics

2. How We Use Your Information

  • Provide and maintain the SoundBloom service
  • Process subscriptions and payments via Stripe
  • Manage Content ID whitelisting for your YouTube channels
  • Send transactional emails (sign-in links, subscription updates)
  • Improve the platform through anonymized analytics

3. Third-Party Services

We use the following third-party services:

  • Google OAuth for authentication
  • Stripe for payment processing
  • PostHog for product analytics
  • Resend for transactional email
  • Music catalog and Content ID services provided by a third-party licensing partner

Each service operates under its own privacy policy. We do not sell your personal information to third parties.

4. Data Storage and Security

Your data is stored in a PostgreSQL database hosted on secure infrastructure. Passwords are never stored as we use OAuth and magic link authentication exclusively. Payment information is handled entirely by Stripe and never touches our servers.

5. Cookies and Tracking

We use session cookies to keep you signed in and analytics cookies via PostHog to understand how the platform is used. You can disable cookies in your browser settings, though this may affect functionality.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Export your data in a portable format
  • Withdraw consent for data processing

To exercise any of these rights, contact us at the email below.

7. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

8. Contact

If you have questions about this privacy policy, contact us at support@soundbloom.com.